What people say once the trucks are gone

“Certified responded quickly to my water emergency. They respectfully and carefully helped me go through my things. They documented everything thoroughly and even returned quickly when I decided to part with things I couldn’t on the first pass through. Very professional.”

“We were referred to Certified Water Smoke and Fire when our dishwasher had a leak in our kitchen. They arrived in record time and the work they did made it possible to save our hardwood floors from any repair from water. Their representative was so pleasant and professional and their equipment did exactly what he said it would do. We felt very fortunate to have discovered Certified Water Smoke and Fire. We hope to never have to call them again, but we know where to go if another disaster arises.”

“There just aren’t enough words to express how grateful we are for the amazing work Jared and his team did. Had it not been for their quick response time and systematic approach, this would have been a terrible experience. I trusted them with my family’s well being and they took care of us. These are the people you want taking care of you!”

“Certified knows their stuff. They were able to come in and help us as new home owners when we had a water line burst. They explained what they were doing to us and the process so we were in the loop the entire process. Professional and courteous crew!”

“My wife and I recently had a smoke and grease disaster in our home. I cannot believe how fast the project manager contacted us — he does an excellent job getting everything moving. Even with the next day being a weekend, he had a project manager in our home to explain what had to be done. His unbelievable crew were there working diligently. They have a system and routine that works. We have never seen such hard workers. The crew are all so professional, very helpful, and all are an asset to Certified WSF. We will recommend this company to everyone.”

“Certified did a very good job when my finished basement was flooded. My insurance company gave me a list of companies I could call and I chose them because they were local. They got here quickly, thereby curtailing further damage, took photos, and when they were done my rooms were back in the order they were before the incident. Their attention to detail and their dedication to their job is not only unsurpassed but very rare in these times.”

“The team of cleaners who came after my fire were reliable, respectful, knowledgeable and empathetic to my situation. Steven Price was prompt and efficient in explanations. Thank you to all who helped out in this situation.”

“There is honestly nothing I would have changed. I am so pleased with the four women who cleaned everything from top to bottom. They were focused, thorough, sensitive, cheerful and very professional. Steve organized every aspect, was calm and easy-going — a real positive experience after the initial dismay and worries.”

“I cannot come up with a single thing they could have done better. Actually, your service exceeded my expectations. The crew did a wonderful job. The thing I most value is the patient, thorough communication at every step. First Steve, then the crew, at every contact.”

“I would not change one thing. Your team was so fantastic, friendly, helpful and so understanding. Thank you all so very much.”

“Great service. Easy to work with. Fast, and got us back to living in our house after major water damage.”

“The crews did a good job. They came quick and took care of a bad situation. Very good work ethics, and were nice to talk with.”

“Very professional, courteous, knowledgeable. Everything was done 100%.”

“There was nothing left to improve on. It was all excellent! Everyone — without exception — was fabulous.”