Home/Service Area
Nineteen counties. Three states. One phone number.
When your disaster happens, we get there quickly. Our teams mobilize from across the coverage area, 24 hours a day, seven days a week.
Where we work
If you’re near the edge of these areas, call anyway — we travel for larger losses and we’ll tell you right away if we’re the right fit.
New York
- Albany County
- Columbia County
- Dutchess County
- Essex County
- Fulton County
- Greene County
- Herkimer County
- Montgomery County
- Rensselaer County
- Saratoga County
- Schenectady County
- Schoharie County
- Ulster County
- Warren County
- Washington County
Massachusetts & Vermont
- Berkshire County, MA
- Hampden County, MA
- Hampshire County, MA
- Bennington County, VT
Second home or rental property? A lot of our work is for owners who live elsewhere. We coordinate access, send photo updates, and handle the whole job without you driving up.
Communities we serve
A partial list — if your town isn’t here but your county is above, we cover you.
- Albany, NY
- Amsterdam, NY
- Bennington, VT
- Catskill, NY
- Clifton Park, NY
- Cobleskill, NY
- Colonie, NY
- Coxsackie, NY
- East Greenbush, NY
- Glens Falls, NY
- Guilderland, NY
- Hudson, NY
- Johnstown, NY
- Lake George, NY
- Lake Placid, NY
- Poughkeepsie, NY
- Queensbury, NY
- Rensselaer, NY
- Saratoga Springs, NY
- Saugerties, NY
- Schenectady, NY
- Schoharie, NY
- Troy, NY
- Adams, MA
- Amherst, MA
- Chicopee, MA
- Dalton, MA
- Easthampton, MA
- Great Barrington, MA
- Holyoke, MA
- Lee, MA
- Lenox, MA
- North Adams, MA
- Northampton, MA
- Pittsfield, MA
- Sheffield, MA
- Springfield, MA
- Stockbridge, MA
- Westfield, MA
Why local matters on a loss
National franchises and lead-generation sites will happily take your call from anywhere. What happens next is that your job gets routed to whichever crew is available, sometimes hours away, sometimes a subcontractor you never spoke to.
We live here. Our equipment and our warehouse are here. When there’s a hard freeze in January and half the county has burst pipes at once, we’re already in the neighborhood — and we know which roads are passable.
It also means we know the building stock. A 1890s farmhouse in Columbia County dries very differently from a 2015 build in Clifton Park, and a lakeside camp closed up for the winter has its own set of problems entirely.