Sewage and sewer backup cleanup

Why this one is different

Broken laterals, main line blockages, failed ejector pumps and municipal backups all put contaminated water into finished space. It carries bacteria, viruses and parasites, and it soaks into porous materials that then have to be removed rather than cleaned.

Our technicians are trained and certified for Category 3 losses. We contain the affected area, protect the rest of the building, remove and legally dispose of unsalvageable material, clean and disinfect the structure, then dry and verify it.

What to do right now

• Keep people and pets out of the affected area — especially children and anyone immunocompromised.
• Don’t run water or flush toilets on the affected line.
• Don’t use household fans — they aerosolize contaminants and spread them through the building.
• Photograph what you can safely see from outside the area, for your claim.
• Call us. We’ll walk you through the rest.

Our sewage cleanup process

1. Containment and negative air to keep contamination from migrating
2. Removal and disposal of contaminated porous materials
3. Extraction of contaminated water and solids
4. Cleaning and application of EPA-registered antimicrobials
5. Structural drying with documented moisture readings
6. Deodorization and post-remediation verification

Why property owners call us

• You get a person, not a call center. Our phones are answered live, 24 hours a day, by people who live and work in this region.
• Certified crews. IICRC-certified technicians, plus New York State certification for mold work.
• We handle the insurance side. Documentation, photos, moisture logs and estimates go straight to your adjuster in the format they expect.
• Local and family-owned. 25+ years in the Capital Region — not a franchise passing your job to a subcontractor.