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The disaster cleanup specialists you want on your side

Over 25 years cleaning up fire, smoke, water, sewage and mold damage across eastern New York, western Massachusetts and southern Vermont — as a local, family-owned business.

Who we are

Local, family owned, and still here

Certified Water, Smoke & Fire has been cleaning up property damage in this region for more than 25 years. We’re owned and run by Steve and CarolAnn Price, who between them have 25+ combined years in the restoration industry and managed Certified for ten years before taking it over.

That matters more than it sounds. Restoration is an industry full of national franchises and private-equity roll-ups, where the person who answers your call has never been to your county and the crew that shows up works for someone else entirely. We’re the other thing: the owners are reachable, the technicians are ours, and our reputation is the only marketing that has ever really worked for us.

We’re available 24 hours a day, seven days a week, because disasters don’t keep business hours. And we work directly with your insurance company and agent so that communication on your claim is thorough and nothing gets lost between parties.

Steve and CarolAnn Price, owners of Certified Water, Smoke & Fire
25+ Years serving the
Capital Region

Our team

From your first contact to complete property mitigation, our whole certified team works together to serve you. We care about what’s happened to you, and we work with you and your insurance provider to restore your home or business.

Our commitment

Ethical, trustworthy property damage services. We’re in your home or business, handling your belongings. We respect that. Property owners and insurance companies have trusted us for over two decades — you can too.

Our certifications

IICRC Certified Firm #76316, with technicians certified in water damage restoration, fire and smoke restoration and applied structural drying. Licensed New York State Mold Remediation Contractor with NYS-certified supervisors and workers.

Careers

We’ll train you for a career in this industry

No experience required. We provide on-the-job and in-class IICRC training for every position — water mitigation, cleaning and restoration, and technician roles.

See open positions

  • Paid IICRC certification and training
  • Positions from entry-level technician to team leader
  • Real advancement — most of our leaders started on a truck
  • Work that visibly helps people on the worst day of their year
Core values

What we look for in every hire

These aren’t poster slogans. They’re the four things that decide who joins the crew.

Farmer work ethic

A belief in the moral benefit and importance of work, and its ability to strengthen character.

“Getting it done, and then some.”

Ethical

Possessing a strong sense of right and wrong; exhibiting integrity in all actions.

“Do what is right, not what is easy.”

Responsible & accountable

Doing what is expected with excellence; accountable to the next person in the process; able to be trusted to do what is right.

“You are what you do, not just what you say you’ll do.”

Positive attitude

Possessing an attitude that drives you and the team to reach full potential.

“For success, attitude is equally as important as ability.”

Don’t wait for it to dry on its own

Water spreads. Soot sets. Mold can follow.

Call now and talk to a real person — not an answering service in another state. We’ll tell you what to do next, and get a crew moving.

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